Customer Support

Online Remote Support

TeamViewer connects to any PC or server around the world within a few seconds via the internet. We can remote control your PC as if were sitting right in front of it - even through firewalls. This enables us for example to check your settings on your PC or to install latest drivers.

TeamViewer QuickSupport is a simple and small customer module, runs immediately without installation and does not require administrative rights.

How to Start TeamViewer

Click Download TeamViewer button to load TeamViewer QuickSupport.

DILETTA TeamViewer

Please tell your DILETTA support assistant your TeamViewer ID to connect to your desktop.


Security and Privacy


TeamViewer includes full encryption, based on RSA private-/public key exchange and AES (256 Bit) session encoding. This technology is based on the same standards as https/SSL and is considered completely safe by today's standards.

The key exchange also guarantees a full client-to-client data protection. This means that even our routing servers will not be able to read the data stream.

Access Protection

In addition to the PartnerID TeamViewer generates a session password that changes with every software start to provide additional security against unauthorized access to a remote system.

Security relevant functions like file transfer require additional, manual confirmation of the remote partner.

Also it is not possible to invisibly control a computer. For data protection reasons the person sitting on the remote computer has to be able to detect when someone is accessing the machine.

Code Signature

All program files are secured using VeriSign code signing technology. This allows you to verify the origin of the executables you received.


For more information, e-mail us at